CANCELLATION POLICY

CANCELLATION POLICY FOR CONTRACTS CONCLUDED AWAY FROM BUSINESS PREMISES AND FOR DISTANCE SELLING TRANSACTIONS BY CONSUMERS

Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for a purpose that is neither commercial nor self-employed (§ 13 BGB).

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient.

In order to exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period. The revocation is to be sent to:

TiCad GmbH & Co KG
Heegwaldstraße 3-5
63674 Altenstadt

Mail: info@ticad.de
T.: +49 (0)6047 987 90-0
F: +49 (0)6047 987 90-39

You can use the enclosed cancellation form for cancellation, but it is not mandatory. You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website [insert internet address]. If you make use of this option, we will send you confirmation of receipt of such revocation without delay (e.g. by e-mail).

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

- End of the legal cancellation policy -

A right of withdrawal does not apply to goods that have been made to customer specifications or clearly tailored to personal needs.

Cancellation form

If you want to revoke the contract, please fill out this form and send it back.

To TiCad GmbH & Co KG
Heegwaldstraße 3-5
63674 Altenstadt

Dear Sir or Madam,

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods/provision of the following service (*)
___________________________________________________________________________

Ordered on (*) / received on (*)
___________________________________________________________________________

Name of the consumer(s)
___________________________________________________________________________

Address of the consumer(s)
___________________________________________________________________________

Signature of the consumer(s) (only in case of notification on paper)>
___________________________________________________________________________

Date
___________________________________________________________________________

(*) Please delete where inapplicable.