Return information

Revocation

Consumers have 14 days from the date of delivery of the goods to declare the cancellation of the contract and another 14 days to return the goods in their original packaging. We will bear the costs of the return shipment. Please contact us in this regard by e-mail to info@ticad.de. We will then send you a return label.

Complaint

If an item has a defect, please contact us by phone at 06047-987900 or send us an e-mail to info@ticad.de. We will then coordinate the further procedure with you.